Virtual switchboard
A Virtual Receptionist
Virtual Switchboard allows you to organise your calls, set a professional first impression & make your business stand out.
“Welcome to [Your Business] your call may be recorded for training and monitoring purposes.
To help direct your call to the most appropriate department, please choose from one of the following options:
- If you have a sales enquiry, press 1
- If you are an existing customer, press 2
- If you have an accounts or finance enquiry, press 3
- For all other enquiries, press 4.”
The Ultimate Professional Phone System
The virtual switchboard / auto attendant service enables your inbound calls to be routed directly to the relevant department or person, be it in the same office, or to different office locations using just one telephone number for your customers to call.
When a call comes into the virtual switchboard a welcome message is played, asking the caller to choose an option using their telephone’s keypad.
Female 1
Female 2
Female 3
Male 1
Male 2
Male 3
Unlimited possibilities
The virtual switchboard includes:
- Up to 10 menu options, with the facility to add a further sub-menu to options if required.
- Professionally recorded greeting, giving out the options to your callers.
- Each option can try up to 3 different landline or mobile telephone numbers.
- Set different Call Whisper announcements for each option. This helps to identify which option was selected when answering the call.
- Separate or shared voicemail boxes on each option for when engaged or unanswered.
- Separate voicemail box for when closed, ideal for informing callers of your opening hours.
- Set your opening hours with callers sent directly to voicemail when you are closed.
- Includes 1 free professionally recorded welcome greeting, or upgrade to our premium setup for 3 professionally recorded greetings.
- Manage and make changes to the virtual switchboard instantly online 24/7 & via the free mobile app.
- Comprehensive online call statistic reporting.
Pricing
We have two virtual switchboard price plans to choose from. Each plan includes one virtual switchboard license, which enables the virtual switchboard to be added to one number. Additional licenses can be purchased either for separate virtual switchboards, or to add the one virtual switchboard to multiple telephone numbers.
Standard Virtual Switchboard
“Incoming Business Call”
Includes a professionally recorded menu greeting in your company name, giving a professional first impression to your callers. Choose from a selection of male and female voiceover artists. Also provided is a professional generic non-branded voicemail greeting.
Premium Virtual Switchboard
“Incoming Business Call”
The premium setup includes a professionally recorded menu greeting, voicemail greeting and a separate voicemail greeting for out of hours. All three greetings can be branded with your company name to suit your requirements. Choose from a selection of male and female voiceover artists.
If you are a new customer, you can order your new virtual switchboard by first selecting your new telephone number. To do this, select the type of number you wish to order from the right of this page. For example 01/02 geographic numbers, 03 UK-wide numbers or 0800 freephone numbers.
Once you have placed your order for the virtual switchboard, you will then be contacted by one of our customer service advisors to run through the setup requirements of the virtual switchboard.
New numbers and virtual switchboards are usually setup within one working hour.
Professional voiceover orders have a lead time of 3-5 working days. The standard free setup voiceover greeting has a maximum of 100 words, quotations available for longer scripts. The premium setup includes 1 greeting up to 100 words and 2 greetings up to 50 words each.
All rates are plus VAT. All numbers & services have no minimum term with just one month’s notice required to cancel.
Tailor Your system
Use our free features to create a custom business phone system that works for your business.
- Manage calls efficiently in your team.
- Set your working hours.
- Make your business stand out.
- Brand your system with professional recordings.
- Setup custom holiday greetings.
You can tailor your system to suit your business needs and it won't cost you a penny extra.
Premium Features
Take your system to the next level with Premium Features to help your business grow and stand out.
Outbound Calling
Our Tamar Connect App allows you to make outbound calls from your business number.
More Info
Virtual Switchboard
Your very own phone menu, a virtual receptionist "Press 1 for sales, 2 for support"
More Info
Call Whisper
Differenciate between personal and business calls so you can answer calls professionally.
More Info
Call Recording
Record your calls and manage them in the cloud with our Call Recording deature.
More Info
Passionate About Your Business
Over 20 years in telecoms has given us an incredible insight into what businesses need to connect withe their customers. We're constantly connecting with ours and investing in new and exciting features to help them grow.
We've proudly maintained a 5 star rating from our customers on TrustPilot. So if you want to know what we're really about, go check out what they're saying about us.
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